Privacy Policy
Privacy Policy
Last updated: July 16, 2026
At Opalized e.K. ("Opalized", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Controller
Opalized e.K.
Owner: Philipp Wilms
Kornkamp 34-36
22926 Ahrensburg
Germany
Phone: +49 4102 9743570
Email: info@opalized.de
2. Information We Collect
We may collect personal information when you:
Visit our website
Place an order
Contact us via our contact form or email
Subscribe to our newsletter
Accept cookies through our consent banner
The information collected may include:
Name
Billing and shipping address
Email address
Telephone number
Payment information (processed by our payment providers)
IP address
Browser and device information
Order history
3. Purpose of Processing
We process your personal data to:
Process and deliver your orders
Provide customer support
Respond to inquiries
Process payments
Send order confirmations and shipping notifications
Send newsletters where consent has been given
Comply with legal obligations
Improve the security and functionality of our website
4. Legal Basis
Where applicable, we process personal data based on:
Article 6(1)(b) GDPR – Performance of a contract
Article 6(1)(c) GDPR – Compliance with legal obligations
Article 6(1)(f) GDPR – Legitimate interests
Article 6(1)(a) GDPR – Consent
5. Shopify
Our online store is hosted by Shopify Inc.
Shopify provides the e-commerce platform that allows us to sell our products and services. Your data may be stored through Shopify's data storage, databases, and general Shopify application.
More information can be found at:
https://www.shopify.com/legal/privacy
6. Payments
Payments are processed securely through:
Shopify Payments
PayPal
We do not receive or store your complete payment information.
Further information:
Shopify Payments:
https://www.shopify.com/legal/privacy
PayPal:
https://www.paypal.com/privacy
7. Shipping
To deliver your orders, we share the necessary shipping information with:
DHL Paket GmbH
The transmitted information generally includes:
Name
Shipping address
Contact details where required
Order reference
The transfer is necessary for contract fulfillment.
8. Newsletter
If you subscribe to our newsletter, your email address and any information you voluntarily provide will be processed by Brevo.
Newsletter subscriptions are based on your consent and can be withdrawn at any time using the unsubscribe link included in every email or by contacting us.
More information:
https://www.brevo.com/legal/privacypolicy/
9. Contact Form
When you contact us using the contact form, we collect the information you provide to respond to your request.
The legal basis is Article 6(1)(b) GDPR for pre-contractual inquiries or Article 6(1)(f) GDPR for general inquiries.
10. Cookies
Our website uses cookies and similar technologies.
Necessary cookies are required for the operation of the website.
Non-essential cookies are only used after obtaining your consent through Shopify Privacy & Consent.
You may withdraw or modify your consent at any time via the cookie settings available on our website.
11. Analytics and Marketing
We currently do not use third-party analytics or advertising services such as Google Analytics, Meta Pixel, TikTok Pixel, or similar tracking technologies.
Should this change in the future, this Privacy Policy will be updated accordingly.
12. International Data Transfers
As we sell our products worldwide, some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred internationally, we rely on appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
Adequacy Decisions issued by the European Commission
Other legally recognized transfer mechanisms
13. Data Retention
We retain personal data only for as long as necessary to fulfill contractual obligations and comply with legal retention requirements.
Commercial and tax-related records are generally retained for the periods required under German law.
14. Your Rights
Under the GDPR, you have the right to:
Access your personal data
Rectify inaccurate information
Erase your personal data
Restrict processing
Data portability
Object to processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority
To exercise your rights, please contact:
info@opalized.de
15. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
Our website uses SSL/TLS encryption to secure data transmission.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.
The latest version will always be available on this page.
Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Opalized e.K.
Philipp Wilms
Kornkamp 34-36
22926 Ahrensburg
Germany
Email: info@opalized.de
Phone: +49 4102 9743570